Politique de confidentialité

Privacy Policy

Data privacy is of high importance for Lethe Canada, a company incorporated in Canada (hereinafter referred to as “Lethe”), and we want to be open and transparent with our processing of your personal data. This Privacy Policy covers how we protect your personal data, including how we collect, process, store, and use your data, to safeguard your rights and provide assurance when using our services.

Scope

This Privacy Policy only applies to the collection, processing, storage, and use of your personal data by Lethe’s platforms. We are not responsible for the content or privacy policies of third-party companies, websites, people, or services, even when you access these from a link on our platforms.

Notice for the Personal Information Protection Act

  • Data Collector: Lethe

  • Purpose of Data Collection: To provide services, marketing, contracts or agreements, legally related matters, consumer and customer management, online shopping and e-commerce services, advertising, commercial management, and other business as designated in the business registration or organization charter.

Internet Security Advisory

The internet is not a secure environment for transmitting information. Please refrain from providing sensitive information to third parties or posting such information on our platforms.

    Collection of Personal Data

    • We will not take the initiative to request your personal data when you visit our website.
    • We will use your personal data to manage your purchase online.
    • To safeguard the rights, you need to register an account before purchasing.
    • Please confirm the personal information you provide. We do not take relevant responsibility if the problems result from the inaccurate or incomplete information you provide.
    • Please store your account number and password properly, and do not give the above information to anyone or allow anyone to register or access your account. We do not take any relevant responsibility for inappropriate use of your password.
    • When you are using a computer for shared-use or a public computer, we suggest you log out and close the browser after you visit the website in case your account being stolen.
    • You only need to provide your email address to subscribe to the newsletter. If you wish to unsubscribe our newsletter, please contact the Customer Service.

    Types of data collected

    Identification (name, address, contact number, email address); characteristics (age, gender, date of birth, etc.); cultural attributes (hobbies, leisure activities, lifestyle, consumption habits, etc.); education; technical abilities; employment status (employer, occupation, etc ); others (email correspondence, website messages, system automatic tracking records, etc.).

    How we use your Personal Data

    We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you and other information we obtain from your current and past activities on Lethe to resolve disputes, troubleshoot problems, help promote safe trading, collect fees owed, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates, customize your experience, detect and protect us against error, fraud and other criminal activity, enforce our User Agreement, and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular, we may examine your personal information to identify users using multiple user IDs or aliases. We may compare and review your personal information for errors, omissions, and accuracy. You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze usage of the Site and the App, improve our content and product offerings, and customize the Lethe’s content, layout, and services. These uses improve Lethe and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe, and customized experience while using Lethe.

    How to exercise your right to personal information

    Under Clause 3 of the Personal Data Protection Act, you can:
    (i)   access or request to obtain your data.
    (ii)  request for a copy of your personal data.
    (iii) request to add to, amend, or correct your personal data.
    (iv) request to stop the collection, processing, or use of your data.
    (v)  request to delete your data.
    To do so, please contact us. In the case of missing emails or miscommunication, action is subject to Lethe's reply. After a request is received, we will process the request as soon as possible.

    Collection, Processing, and Use of Personal Data

    After acquiring your approval, some information from our platforms may be posted on your social media pages (e.g., Facebook). If you do not approve, please do not click the agree button, or later remove or deny the posting of such information through the social network's membership settings. If you have further questions, please contact us; we will do our best to assist you with your query. We will not arbitrarily offer your personal data to third parties, except when required to by legal and inspection bodies, related authorities, or companies that help us provide services. When all or part of Lethe or our Platforms are separated, operating as a subsidiary company, or merged into or purchased by a third party, and thus leading to a transfer of management rights, we will make an announcement in advance on our website. It is possible that in the process of transferring management rights, part or all of our users' personal data would also be transferred to a third party. Only personal data pertinent to the management rights transfer will be shared. When only part of Lethe or our Platforms is transferred to a third party, you will remain our member. If you do not want us to continue using your personal data, you can make a request in accordance with this Privacy Policy.

    Cookie

    For later identification, when you use the services provided by our website, we may set and access your cookies. You can decide whether or not to accept cookies in your computer settings or Internet settings. Please note that turning off cookies may result in reduced functionality or the disabling of certain features of our website.

    Changes to the Privacy Policy

    Lethe has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We won’t notify users individually.

    If you do not agree, please notify us, in accordance with the Privacy Policy, to stop collecting, processing, and using your personal data.